Skip to content


Your cart is empty



Imogen Owen understands that your privacy is very important to you and that you care about how your data is used and shared online. We value and respect the privacy of everyone who visits this website (“Our Site”) and will only collect personal data in ways that are described, and in a manner that is consistent with our obligations and your rights under the law.

Please read this Privacy Policy below carefully and ensure you understand it. It describes how your personal information is collected, used, and shared when you visit or make a purchase from (the “Site”). Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.



Our site is operated by Imogen Owen. Our VAT number is 287828932.

Our website is powered by Shopify. To read more on the Shopify GDPR policy and how data is used and collected click here



In this Policy, the following terms shall have the following meanings:

“Cookie” means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site.

“Cookie Law” means the relevant parts of the Privacy and Electronic communications (EC Directive) Regulations 2003.

“Personal Data” means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. This means any personal data that you give us via Our Site -



When you visit the site, we may collect certain information about your device, including


  • Name
  • Contact information such as email addresses
  • IP address
  • Web browser type and version
  • Demographic information such as postal code, preferences and interests.
  • Operating systems and time zone
  • A list of URLs starting with a referring site, your activity on Our site and the site you exit to.


Additionally, as you browse our site, we collect information on the products that you view, what websites or search terms referred you to the site. Also we collect information on individual web pages and have you interact with the site. We refer to this automatically - collected information as “ Device Information”.



 - “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit

 - “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

 - “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number.  We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.



 - We use the order Information that we collect generally to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).  Additionally, we use this Order Information to:

Communicate with you; such as replying to emails.

Supplying you with emails that you have opted into. You may unsubscribe or opt-out at any time.

Providing and managing your access to Our Site.

Personalising and tailoring your experience on Our Site.

Screen our orders for potential risk or fraud; and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services ( in particular your IP address).



With only your permission and or/where permitted by law, we may also use your data for marketing purposes which may include contacting you by email/ telephone/ text message or post with information, news and offers on our products. We will not send you any unsolicited marketing or spam and we will take all steps to ensure that we protect your rights and comply with our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.


Third parties whose content appears on our site may use third party cookies. Please note that we do not control the activities of such third parties, nor the data they collect and use and advisee you to he privacy policies of any such third parties.


We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected.


You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.



We share your Personal Information with third parties to help us use your Personal Information, as described above.  For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: 


We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here: 


You can also opt-out of Google Analytics here:


We use third party application on our website, to generate mailing lists and social media links. These policies can also be requested for further reading. We provide shipping details of your orders, such as addresses and phone numbers to UPS delivery and Royal Mail.


Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.



As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.  For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at


You can opt out of targeted advertising by:



    GOOGLE -



Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at:



Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.



As a data subject, you have the following rights under the GDPR which this policy and our use of personal data have been designed to uphold and outline for clear understanding to our best ability.

The right to access any personal data we hold about you.

The right to be informed about our use and collection of personal data.

The right to be forgotten - I.e for you to request that we delete any personal data we hold about you.

The right to rectification if any personal data we hold about you is incomplete or inaccurate ( please contact us via )

The right to prevent the processing of your personal data.

The right to object to us using your data for particular purposes.

The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation.

The rights with respect to automated decision making and profiling.


If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfil contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.  Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.


If you have any cause for complaint about our use of your personal data, please contact us using the details provided and we will do our best to solve the problem for you.


For any further information about your rights, please contact the information commissioners office or your local Citizens Advice Bureau.



 When you place an order through the Site, we will maintain your order Information for our records unless and until you ask us to delete this information.




We may update this privacy from time to time in order to reflect, for example, changes to our practises or for other operational, legal or regulatory reasons.


For more information about our privacy practices, if you have questions, please contact us by e-mail at or by mail using the details provided below:


4 Church Street, Cottingham, Market Harborough, Leicestershire, LE16 8XG, United Kingdom